Applications whilst locked down

[rothbard]

Grantham Traveller, thanks again for sharing all this incredibly useful information! By logging on to the tracking page delivery.tnt.com/tracking with my “PAN number” (without the letters, as you pointed out) I found out that our baby’s passport is going to be delivered on Wednesday.

By the way, out of curiosity, did you get the “blue” version as well?

[Grantham Traveller]

Hello Rothbard. Pleased to be of help. Of course it’s ridiculous that this sort of information isn’t automatically available, is it not? Why on Earth doesn’t the Passport Office tell you how to track the delivery when they tell you they’ve sent it? Why did TNT not send me tracking information? Why did two Passport Office members of staff insist that the courier would automatically send tracking information when that never happened? The list is endless …

Delighted you now know your delivery information. Fingers crossed!!

Yes: I did get the new blue one with its rather differently displayed information: larger b&w photo and a small colour one on the facing page, as well as sort of title page with the photo on that too.

[debbie82]

I applied for my sons renewal and my adult renewal online on 2 April my passport was sent out 16th April and I’m still waiting for my sons it’s been saying being processed since 21st April hoping I can get it before August as was trying to plan a short break home to canaries but it’s hard to plan when you don’t know how long to wait

[Anonymous]

My application, sent to Durham. Adult renewal:

Application approved 10:49am on 9 June 2020
Documents received 12:41pm on 5 June 2020
Application received 1:31pm on 28 May 2020
Application submitted 1:31pm on 28 May 2020

[CarrieR]

2 child passport renewals, one standard and one name change, both sent to Durham.

Standard renewal just approved and being printed:

Application approved 11:58am on 9 June 2020
Application being processed 1:22pm on 14 May 20
Documents received 3:11pm on 13 May 2020
Application received 1:33pm on 6 May 2020
Application submitted 1:33pm on 6 May 2020

Name change renewal still processing:

Application being processed 12:25pm on 14 May 20
Documents received 3:10pm on 13 May 2020
Application received 1:48pm on 6 May 2020
Application submitted 1:48pm on 6 May 2020

[Ramart81]

Applied for first adult passports for my wife and me and two first child passports. Mine was sent to Newport the rest of my family to Liverpool. We all sent documents on 24th March and I’m the only one that has been approved and passport received (the new blue one). Rest which were sent to Liverpool still processing…

First Adult Passport (Newport)
Passport printed and sent 2:28pm on 3 June 2020
Application approved 10:38am on 3 June 2020
Application being processed 12:05pm on 24 March 2020
Documents received 4:16pm on 23 March 2020
Application received 2:17pm on 19 March 2020
Identity details received 2:16pm on 19 March 2020
Email sent to person confirming your identity 11:44am on 18 March 2020
Ask someone to confirm your identity 11:39am on 18 March 2020
Application submitted 11:39am on 18 March 2020

First Adult Passport and two first child passports (Liverpool – all same timeline)
Application being processed 10:06am on 22 April 2020
Documents received 12:48pm on 24 March 2020
Application received 2:27pm on 19 March 2020
Identity details received 2:27pm on 19 March 2020
Email sent to person confirming your identity 1:12pm on 18 March 2020
Ask someone to confirm your identity 1:11pm on 18 March 2020
Application submitted 1:11pm on 18 March 2020

[rothbard]

We received our son’s passport today (the supporting documents should be arriving tomorrow). Here is our timeline. Application type: first child passport (both parents are British Citizen passport holders). Documents sent to Peterborough.

Passport received 9:30am on 9 June 2020
Passport printed and sent 1:42pm on 5 June 2020
Application approved 7:52pm on 4 June 2020
Application being processed 2:10pm on 18 May 2020
Documents received 7:33pm on 5 May 2020
Documents posted 10:30am on 4 May 2020
Application received 1:34pm on 2 May 2020
Identity details received 1:33pm on 2 May 2020
Email sent to person confirming your identity 11:52am on 2 May 2020
Ask someone to confirm your identity 11:35am on 2 May 2020
Application submitted 11:35am on 2 May 2020

[JaMoUsE]

Glad to hear you got your sons first passport. I managed to speak to someone on the phone today but they just followed scripts by the word then she lost her temper when i asked why some offices were turning round new child applications from May already, whereas mines been stuck with Liverpool since mid March.

Refused to allow my application to be sent to another center for processing.

Then proceeded to tell me that i should not have booked a holiday without having a passport in hand (i had incorrectly assumed 8 months was more than enough time to get a passport for a UK national!)

[DarkMess]

At this point I can’t quite believe how much of a shambles this actually is. I’m a dual national and will be turning 18 soon which require me to administrative things with urgency. I sent my application to liverpool on the 14th of March. There is no simple way to get my passport back and they keep spewing out the same garbage each time. This is freaking me out.

[j4v3d]

How do you know if your passport application has been sent elsewhere for processing?

Application history (first passport for child)

Application being processed 11:42am on 28 May 2020
Documents received 2:32pm on 22 May 2020
Application received 4:22pm on 16 May 2020
Identity details received 4:22pm on 16 May 2020
Email sent to person confirming your identity 2:44pm on 16 May 2020
Ask someone to confirm your identity 2:32pm on 16 May 2020
Application submitted 2:32pm on 16 May 2020

[JDCOV]

Child renewal – looks like 3 weeks between process & approved as an accurate timeline

Hope this helps 👍🏻

Application approved 10th June 2020
Application being processed on 15 May 2020
Documents received on 04 May 2020
Application received on 30th April 2020
Ask someone to confirm your identity 2:32pm on 16 May 2020
Application submitted 12:00 on 30th April 2020

[j4v3d]

I’ve just received this text/email about my son’s passport application

We are sorry that it is taking longer than usual to process your passport application due to Covid-19.
Please bear with us. If we require any information from you before a passport can be issued, we will contact you

How long generally after this text can you expect another status update?

[foreverwaiting]

I’ve just had that email/text as well so assume it’s a generic one sent to everyone.

Had a text similar to that one on 30th April and 14th May…so I’m not getting my hopes up that it means very much.

[JaMoUsE]

Yeah blanket sms/email comms. I’ve had a few already

[j4v3d]

If I don’t hear anything towards the end of next week, then I’m hitting up the Twitter account, I’ll be needing my documents back for a visa application that needs submitting before the end of August this year.

[Author]

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