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Durham

Durham

Viewing 15 posts - 16 through 30 (of 240 total)
  • Author
    Posts
  • #1140
    se7enmasta
    Participant

    Application approved 3:19pm on 15 June 2020
    Documents received 8:59am on 15 June 2020
    Application received 3:30pm on 5 June 2020
    Application submitted 3:30pm on 5 June 2020

    I sent the old passport on 5 June. Confirmed delivery by royal mail on 8 june. Took them a week to link the passport to the application!

    #1149
    TB1961
    Participant

    Application submitted to Durham 03/06/20
    Documents received 11/06/20 (tracked delivery indicated 05/06/20)
    Application approved 11/06/20
    Printed and sent 12/06/20
    Passport received 15/06/20.

    I was wary of submitting an adult renewal application at this time after reading all the posts. However, I’m more than impressed with the turnaround in my case although obviously accept this isn’t the case for everyone. The passport received is burgundy but seems to include the additional security elements I’ve read about.

    #1161
    AndyR
    Participant

    Child renewal received today (burgundy) – 31 days since application, 20 days from “application being processed”. Better than I expected, considering that some human intervention (probably all of 5 seconds’ worth) is required for child renewals.

    #1162
    9984Sarah
    Participant

    @AndyR do you have a timeline please???

    I’m feeling more positive about my application for a child renewal which I need ASAP for a holiday 19th July (hopeful!). I applied on 27th may and processing since 4th June but nothing since.

    #1170
    j4v3d
    Participant

    Application history

    Application approved
    8:59pm on 18 June 2020

    Application being processed
    11:42am on 28 May 2020

    Documents received
    2:32pm on 22 May 2020

    Application received
    4:22pm on 16 May 2020

    Identity details received
    4:22pm on 16 May 2020

    Email sent to person confirming your identity
    2:44pm on 16 May 2020

    Ask someone to confirm your identity
    2:32pm on 16 May 2020

    Application submitted
    2:32pm on 16 May 2020

    #1175
    samsungbell
    Participant

    Child first passport, application from Switzerland

    Email received 12.06.2020 with request to submit additional documents (grandparents birth certificate), posted from the UK same day.

    Passport printed and sent 10:46am on 19 June 2020
    Application approved 10:58am on 18 June 2020
    Application being processed 7:21am on 7 May 2020
    Documents received 12:17pm on 6 May 2020
    Application received 12:16pm on 20 April 2020
    Identity details received 12:15pm on 20 April 2020
    Email sent to person confirming your identity 12:05pm on 20 April 2020
    Ask someone to confirm your identity 11:58am on 20 April 2020
    Application submitted 11:58am on 20 April 2020

    #1183
    roger123456
    Participant

    My online adult renewal went to Durham office

    Process began 6/6. Passport received 19/6 by TNT
    Old passport received today royal mail basic delivery
    Was entered as a standard renewal not an urgent case
    Recommend a signed for service for the following reason.
    Took two weeks in total of which one week was
    delayed by P O delivering and getting signature
    and passport office not officially acknowledging receipt
    but under current conditions no complaints.
    Was kept updated by text regularly almost daily
    Only text from T N T was to say my passports coming today
    with a code to check tracking but didn’t bother.
    Overall was exceptionally happy as i had concerns I may not get it back in time for a holiday in mid-September.
    Good luck everyone and stay safe
    Well done the passport office
    Yes its blue the icing on the cake

    #1215
    godders
    Participant

    Hi folks,

    I found this forum very useful and reassuring so I wanted to post. Needed to get my son’s passport renewed to give us every possible chance of going away this summer, but hadn’t realised how bad the delays were so I was cutting it fine – but I’ve had a great experience. Huge credit to the fab civil servants at the passport office!

    I put it through (child renewal from UK) as non-urgent, and it was delivered two weeks after submitting. Arrived burgundy.

    Passport received 22 June 2020
    Passport printed and sent 19 June 2020
    Application approved 18 June 2020
    Application being processed 15 June 2020
    Documents received 12 June 2020
    Application received 8 June 2020
    Identity details received 8 June 2020
    Application submitted 8 June 2020

    #1265
    jr234
    Participant

    Hi Folks,

    Found this website very useful. Here are my timelines – for a child renewal, using the standard service. I did ask the PO to get a signature on delivery. It took a week before they managed to link the two. Overall very happy so far and big credit to Durham.

    Applied on 7th June
    Document received on 9th June
    Application process began on the 16th
    Approval on the 24th June
    Now just waiting for it to be delivered…fingers crossed (will post back when it arrives)

    #1285
    OwBrH
    Participant

    Hi. I applied for a first child passport on 20/06. Have sent off the docs to Durham and they arrived there on 23/06 (I know because of signed delivery). That is as far as I have got. Anyone have any inkling of how long I’ll be waiting till receive the passport? I’ll keep you all updated on the progress!

    #1291
    JFWal95
    Participant

    Applied 14th June
    Documents received 22nd June (took 8 days for them to register this) Durham.
    Appoved 23rd June
    Posted 24th June
    Hopefully receive in next two days.

    We booked our holiday in January, I knew my passport expired in April but following the advice on HM Passport website I didn’t apply for renewal, didn’t think holiday would go ahead anyway at that point. When it looked like our holiday could be going ahead I applied fully expecting to not have a passport in time.
    Amazed it has come through so quickly although it seems there are many not so lucky. I did a direct tweet to them asking them to confirm they had received my old passport, whuch was replied to within 24hrs – unsure if this may of helped.
    Good luck to all!

    #1301
    Daddybear35
    Participant

    What office @jr234 ?

    #1302
    jr234
    Participant

    @Daddybear35

    Durham office.

    Last info was it was printed and sent yesterday (24/06)

    #1304
    Gemski91
    Participant

    @owbrh

    Hi, we are in a very similar boat. I’ve applied for a first time adult, my birth certificates were delivered Tuesday (also tracked) but they’re not showing in my online tracking still. I’m hopeful that will change today.

    My timeline:
    Application received 1:27pm on 19 June 2020
    Identity details received 1:27pm on 19 June 2020
    Email sent to person confirming your identity 12:12pm on 19 June 2020
    Ask someone to confirm your identity
    12:03pm on 19 June 2020
    Application submitted 12:03pm on 19 June 2020

    #1305
    Yasmine
    Participant

    @Gemski91 If the birth certificate was only delivered on Tuesday, the average time for Durham to upload your documents is 7-8 days. My documents were received last Friday and they still have not been uploaded as of yet.

    (19 June 2020 Durham Signed for the documents I had sent.)
    Application received
    11:13am on 18 June 2020
    Identity details received
    11:13am on 18 June 2020
    Email sent to person confirming your identity
    10:54am on 18 June 2020
    Ask someone to confirm your identity
    10:47am on 18 June 2020
    Application submitted
    10:47am on 18 June 2020

Viewing 15 posts - 16 through 30 (of 240 total)
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