Newport

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Viewing 15 posts - 16 through 30 (of 75 total)
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  • #1967
    KyleK
    Participant

    2 Initial children passports sent in at the same time (both to Newport) alongside an adult renewal sent to Glasgow (adult renewal took 9 days from application to delivery)

    Passport application 1
    Passport printed and sent 12:08pm on 11 July 2020
    Application approved 3:27pm on 9 July 2020
    Application being processed 12:10pm on 30 June 2020
    Documents received 1:21pm on 29 June 2020
    Application received 7:21pm on 24 June 2020
    Identity details received 7:20pm on 24 June 2020
    Email sent to person confirming your identity 5:03pm on 24 June 2020
    Ask someone to confirm your identity 3:12pm on 24 June 2020
    Application submitted 3:12pm on 24 June 2020

    Passport application 2
    Passport printed and sent 9:19pm on 10 July 2020
    Application approved 3:21pm on 9 July 2020
    Application being processed 12:10pm on 30 June 2020
    Documents received 1:21pm on 29 June 2020
    Application received 7:24pm on 24 June 2020
    Identity details received 7:24pm on 24 June 2020
    Email sent to person confirming your identity 5:04pm on 24 June 2020
    Ask someone to confirm your identity 3:45pm on 24 June 2020
    Application submitted 3:45pm on 24 June 2020

    Both passports (blue) received today (15/07) so 22 days in total from application to delivery! Very happy with that service all things considered! No messages sent via twitter or anything similar, just a straightforward online application

    #1983
    pix6608
    Participant

    My final passport application has finally been approved.

    Contacted twitter and they are useless they said it was still processing as normal on 7th July. However on the Sunday 5th July i called and was put on the automatic call back list. They called 6th July and advised there was additional checks with the counter signature (I had 3 children passports he he had signed but this one was pulled up for checks). So twitter staff was obviously wrong.

    Requested call back from processing team 13th July but still waiting for this but my application was finally approved this morning.

    Other applications times have been posted previously under different offices.

    Newport:
    Application approved 9:17am on 15 July 2020
    New photo received 12:06pm on 10 July 2020
    Photo rejected 11:55am on 10 July 2020
    Application being processed 12:23pm on 3 June 2020
    Documents received 11:12am on 3 June 2020
    Application received 9:46am on 26 May 2020
    Identity details received 9:46am on 26 May 2020
    Email sent to person confirming your identity 5:25pm on 23 May 2020
    Ask someone to confirm your identity 5:20pm on 23 May 2020
    Application submitted 5:20pm on 23 May 2020

    #2195
    lay.cerise
    Participant

    I’m waiting for my passport after losing my last one, any one in the same situation and how long did it take? Much appreciated

    #2239
    mrspiga
    Participant

    Application history

    Passport printed and sent 8:17am on 22 July 2020

    Application approved 10:46am on 21 July 2020

    New photo received 4:11pm on 15 July 2020

    Photo rejected 3:43pm on 15 July 2020

    Application being processed 9:55am on 8 July 2020

    Identity details received 9:14pm on 3 July 2020

    Email sent to person confirming your identity 3:40pm on 3 July 2020

    Ask someone to confirm your identity 3:30pm on 3 July 2020

    Application submitted 3:30pm on 3 July 2020

    #2381
    AA01
    Participant

    Childs Renewal:
    7th July I applied by post office check & send (just after govt announced we are allowed to travel)
    15th July HMPO had received passport application.(9 days after sending)
    Between 15th & 28th July had messaged twitter a few times & got update emails from their tracking page found out my passport was at newport.
    27th July called the passport office & requested call back, got call back & asked to be put through to complaints dept.
    28th July ( 2 weeks before travel- travel 11th Agust) requested the application to be expedited with evidence I booked travel before covid
    28th July emailed my local MP
    29th July got expedited application rejected because I don’t fit the criteria of application being with them 4 weeks (which i wouldn’t because we were advised not to apply before the 4th July because before that it was essential travel only.)
    29th July received text saying due to delays passport could be up to 6 weeks.
    1st August Old passport turned up
    3rd August New passport arrived – Yay

    So a very Stressful 27 days with a lot of mis-nformation from different departments – but it came!

    #2958
    Thefourmos
    Participant

    Application Submitted – 06/08/2020
    Ask someone to confirm identity – 06/08/2020
    Identity details received – 07/08/2020
    Application received – 07/08/2020
    Documents received 11/08/2020
    Application being processed 12/08/2020
    Application approved ?????? – Not yet

    I applied for 4 passports, 2 adults & 2 children. 2 adults and 1 child received from other centres. The only one we haven’t received is the one we sent to Newport.

    #4686
    flurdy
    Participant

    Child renewal.
    Dates:

    • 2021-09-03 Received
    • 2021-08-31 Dispatched
    • 2021-08-28 Approved
    • 2021-08-11 Being processed
    • 2021-08-08 Submitted

    Times:

    • Total 26 days
    • “In processing” queue 17 days
    • Approved to printed took 4 days (bank holiday)
    • TNT/FedEx then took 3 days to deliver it
    #6345
    otooledan1
    Participant

    Getting worried now…child renewl… Travelling early Dec 2021.

    Been stuck in processing queue for 20 days so far, no recent updates!!!

    Application being processed 12:36pm on 6 October 2021

    Documents received 8:57am on 6 October 2021

    Application received 8:57am on 2 October 2021

    Identity details received 8:57am on 2 October 2021

    Email sent to person confirming your identity 5:06pm on 1 October 2021

    Email sent to person confirming your identity 12:33pm on 25 September 2021

    Ask someone to confirm your identity 12:16pm on 25 September 2021

    Application submitted 12:16pm on 25 September 2021

    #6570
    otooledan1
    Participant

    Application finally approved Nov 2nd 2021… 26 days in processing phase..

    #6604
    north1
    Participant

    Child renewal still not approved!! Travelling November 19th.

    Application being processed 2:34pm on 27 September 2021
    Documents received 12:26pm on 25 September 2021
    Application received 9:28am on 22 September 2021
    Identity details received 9:27am on 22 September 2021
    Email sent to person confirming your identity 8:42pm on 20 September 2021
    Ask someone to confirm your identity 2:09pm on 19 September 2021
    Application submitted 2:09pm on 19 September 2021

    #10416
    AnnieS
    Participant

    This is really strange, the helpline told me my kids passports were with the Durham office. Since then they say they were sent to Newport all along! I also notice not much discussion about Newport on this thread. Has anyone sent in child renewals and how long did they take please? My children’s renewals have been with the examiner since 21st February. My husbands passport arrived today. We travel on 8th April, so I am getting worried now.

    #10741
    anonposter99
    Participant

    Hi,

    Has anyone recently had a passport renewal from Newport?

    My daughters has been in processing since 14th March.

    #11234
    rachaelb
    Participant

    I am waiting on 2 child renewals which have also been at that ‘being processed’ stage since 14th March. Luckily we aren’t going away until July but I was going to book a last minute Easter break if they had been back in time but not looking likely 🙁

    #11241
    Sarah12345
    Participant

    . Edited as Wrong office.

    • This reply was modified 2 years, 8 months ago by Sarah12345. Reason: Wrong forum
    #12125
    baynton01
    Participant

    Has anyone had any update? Application has been processing since 16th March and completed webchat today who told me it is awaiting an examiner couldn’t tell me how long that would be but wouldn’t do anything until 10 weeks from date docs received

Viewing 15 posts - 16 through 30 (of 75 total)
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