[Anon123]

Hi All,

I think it best to give them a call. We tried to call evenings and that seemed pointless, over 45 mins wait each time then they hung up on us. Tried mid-morning and was on the phone for 2 hours then got through to someone. Just be prepared with every single question you can think of!!

Application submitted 09/09
Documents Received 16/9

Told everything was correct and passed the “first stage” – whatever this meant??

“best to give them a call in 2-3 weeks if not heard anything.

Flying to Iceland 18th November. hoping to see it come back back by the end of next week so I can check in early.

[Anon123]

HI,

My partner submitted a passport renewal form with the PD2 form from the registrars on the 9th September. She used the post office check and send service and has not heard anything. She has had no email confirmation regarding any status and cannot get through on the phone. She tried at 6pm when she gets home. What is the best time to call? Is it worth emailing them?

[Author]

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