desperate mama

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • in reply to: First child passport timeline #13709
    desperate mama
    Participant

    This is mine

    Passport printed 8:14pm on 28 April 2022
    Application approved 7:56am on 27 April 2022
    Called and emailed to chase it up 25-26th April
    Documents received 4:51pm on 7 April 2022
    Application received 9:11pm on 24 March 2022
    Identity details received 9:10pm on 24 March 2022
    Email sent to person confirming your identity 8:05pm on 24 March 2022
    Email sent to person confirming your identity 12:35pm on 24 March 2022

    in reply to: Desperate mum can’t get through can anyone help please #13593
    desperate mama
    Participant

    Thank you, do you know when it will be posted to you?

    in reply to: Desperate mum can’t get through can anyone help please #13591
    desperate mama
    Participant

    UPDATE:
    Seems someone is looking out for me passport printed today!! Now just got to pray it is delivered by Tuesday morning, not sure of my chances with it being a bank holiday and we are also away this weekend for my sons birthday so praying if it comes they just post it through the door.

    Here is my timeline for anyone else who is similar

    Passport printed 8:14pm on 28 April 2022
    Application approved 7:56am on 27 April 2022
    Documents received 4:51pm on 7 April 2022
    Application received 9:11pm on 24 March 2022
    Identity details received 9:10pm on 24 March 2022
    Email sent to person confirming your identity 8:05pm on 24 March 2022
    Email sent to person confirming your identity 12:35pm on 24 March 2022
    Ask someone to confirm your identity 12:30pm on 24 March 2022
    Application submitted 12:30pm on 24 March 2022

    in reply to: Desperate mum can’t get through can anyone help please #13417
    desperate mama
    Participant

    UPDATE:

    I called yesterday 27th April and got told that they had sent a request on my behalf to the upgrade team.
    8am this morning my application got approved meaning that the upgrade team can no longer help 🙁

    Waited 2hrs on hold this morning to get through and be told there is nothing I can do now but wait. I said can I not collect once it has been printed instead of delivery but got told no. Really frustrating when others have been told thy can do this.

    I also sent my documents to Liverpool but my passport has been approved in Durham but I am willing to travel there even if it means I can go.

    Looking unlikely that it will be printed and posted before Tuesday.

    in reply to: Desperate mum can’t get through can anyone help please #13379
    desperate mama
    Participant

    Thank you @snooky and Good luck

    in reply to: Desperate mum can’t get through can anyone help please #13360
    desperate mama
    Participant

    Thank you for you help.

    I called bang on 8am this morning and pressed the 8 and 3 and got through straight away.
    Not overly convinced the guy was full up to speed with his information as he told me our documents hadn’t been received/scanned but I pointed out on our application that it said documents received 7th April.

    He has sent my details off to the fast track team and I have forwarded them a copy of my travel details.
    Praying they contact me soon

    It will have been 5 weeks since I started the process which at the time they said was the waiting time.

Viewing 6 posts - 1 through 6 (of 6 total)