[FeckingA]

Just an update for my part, the passport arrived early this morning, just as well because we need to leave at 4am tomorrow for the airport run, talk about cutting it fine!!!!

I guess the moral of the story is to get the application months in advance and to keep hounding them for a response, appalling service though.

I read a recent interview with Ryanair boss Michael O’Leary, can’t stand the man usually, but he did have a valid point, they knew this was coming well in advance, airports, airlines and the passport service, but they still weren’t ready.

I blame brexit and covid (lights touch paper and stands well back..)

Good luck to everyone with their applications and thanks for the support on this forum.

Aidan

[FeckingA]

Hi, can I join the party?

My ex wife submitted my daughter’s renewal (child passport) on 11/05/2022, with flights booked at that time to fly on 30/07/2022.

Not sure if the 10 week minimum was in place at that time, but if it was it was cutting it close. She’s tried to get it escalated, because she’s flying home to Czech and her mum is quite ill, was in hospital in April this year.

This is the application history from the passport website:
Documents received 3:42pm on 17 May 2022
Application received 12:46pm on 11 May 2022
Identity details received 12:45pm on 11 May 2022
Email sent to person confirming your identity 11:58am on 11 May 2022
Ask someone to confirm your identity 11:54am on 11 May 2022
Application submitted 11:54am on 11 May 2022

She’s got a doctor’s letter from Czech advising her to get the grandchild there, paid for it to be translated, sent all that off, spoken almost daily to the 1st line call people, who just seem to pass messages on.
Had one call back from the escalation team to say they’ll call within 48 hours, but then never do and she’s on the edge of a nervous breakdown.

I’m due to fly to Rhodes with my daughter on 16/08/2022, now starting to worry my only holiday of the year is going to be cancelled.

If anyone can advise of what more we can do, I’ll take the time off to trek to Liverpool or Newport if I have to.

Thanks,

Aidan

[Author]

Posts