[katiedacre]

I fly 5th May.

My sons passport application was sent with my daughters, hers came back in 4 weeks. They asked for our marriage certificate for his.

They signed for it on March 31st and it hasn’t been uploaded.

We were given all the details to upgrade on April 20th and have heard nothing! When I call they say they can’t help and I need to speak to a manager then transfer me and the line drops?!

Can anyone help?

[katiedacre]

Can anyone tell me what number they got a call from for the Liverpool upgrade?

I applied 12 days ago for an upgrade and fly on the 5th May.

It is for a child’s renewal.

They keep telling me different as to whether I’m eligible or not 🙈

[Author]

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