[KHB]

That’s what I guessed. Hope the office change is for the better. Thanks

[KHB]

@katiecops
Documents delivered on 6 April as per Royal Mail tracking, but the timeline updated on 19 April as documents received. So it took a couple of weeks.

[KHB]

@utz07
That’s actually quite impressive turnaround, considering the situation.
I also applied for my child’s first passport at almost the same time ,but my timeline is a different story:

Documents received: 19 April
Application received: 3 April
Identity details received: 3 April
Email sent to person confirming your identity: 3 April
Ask someone to confirm your identity: 1 April
Application submitted: 1 April 2022

After 19 April’s Documents received email, weirdly yesterday on 4 May, I received the same email saying Documents received.

[Author]

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