[Lisa]

Oh that’s fantastic Spot congratulations. Yeah Eagles I think they are rushing through new applications then they can reduce their turnaround. Good luck I hope you get yours soon .

[Lisa]

Thanks for all the replies . At least we won’t need to do this for another 10 years .

[Lisa]

I just keep refreshing the page till the blue button pops up. Then I filled in the details as quick as I could and it connected to a agent . Someone said to only put your name and phone number in on the first form. If you spend too long typing in your problem the agent will move on to someone else. They ask you all the details when you get through to them anyway .

[Lisa]

Spot have you tried the online chat . I got through to them in 10 minutes the other day. They seemed more helpful . Someone said to dial the 0300 222 0000 and press 8 and then 3 but I haven’t tried it .

[Lisa]

It’s only been a week for me so far . Was stuck on identity details received for nearly two weeks before moving to processing .

[Author]

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