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Finally they acknowledged paperwork yesterday just a waiting game now but looks like most people get it approved within 3 weeks 🤞
That’s what they said on the phone she seemed really annoyed that I called but what do they expect when people are getting there’s back when they were sent after ours !!
Number I called was 0300 222 0000 if there not processed on 3rd I’m going to call them back.Mine were signed for on the 21st January I called them this morning as it’s still showing as not received and they said it takes up to 10 working days for them to process them. I queried why others have had there’s processed quicker and she said individuals are allocated post when it arrives to it just depends on how quickly they do it or if they are dealing with more complicated applications so basically no use whatsoever !!
7 days after they signed for documents & still no update so they must be getting busier just hoping it’s not too long !
