sophielou91

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  • in reply to: Adult renewal #5674
    sophielou91
    Participant

    HELP HELP HELP!!!

    Im on day 33 now on waiting passport – bar one passport!! due to go on holiday on Sunday 17th with as it stands leaving my partner at home. Online application completed, literally been at a standstill no update since 22nd Sept!
    Rang over 10x to passport offices, and completed all emails re enquiry. to be told, “you’ve just got to wait it out” – first lady i spoke to reduced me to tears with her horrible manner and “nothing i can do attitude!” 2nd lady call back was really nice, said she couldn’t promise anything but sent an email to peterborough. Even wrote on twitter for a helping hand they responded but nothing further with an answer!
    cant pay for the upgrade to drive and collect 6 hour round trip, can cancel my application, cant report as lost – they wont give me any of the details of the old passport which they have recieved,
    my stress levels are through the roof – anxiety is at a new level!
    annoyingly – sons renewal came back within 10 days but partners hasnt moved and 1st lady stated – doesn’t matter if your all from the same house and send them at the same time they are all dealt with differently.

    going on holiday for a wedding with 29 others and just one with no passport!!
    anyone got any ideas or suggestions or numbers or emails i can call, currently not sleeping with anxiety!!

    in reply to: Peterborough #5672
    sophielou91
    Participant

    HELP HELP HELP!!!

    Im on day 33 now on waiting passport – bar one passport!! due to go on holiday on Sunday 17th with as it stands leaving my partner at home. Online application completed, literally been at a standstill no update since 22nd Sept!
    Rang over 10x to passport offices, and completed all emails re enquiry. to be told, “you’ve just got to wait it out” – first lady i spoke to reduced me to tears with her horrible manner and “nothing i can do attitude!” 2nd lady call back was really nice, said she couldn’t promise anything but sent an email to peterborough. Even wrote on twitter for a helping hand they responded but nothing further with an answer!
    cant pay for the upgrade to drive and collect 6 hour round trip, can cancel my application, cant report as lost – they wont give me any of the details of the old passport which they have recieved,
    my stress levels are through the roof – anxiety is at a new level!
    annoyingly – sons renewal came back within 10 days but partners hasnt moved and 1st lady stated – doesn’t matter if your all from the same house and send them at the same time they are all dealt with differently

    going on holiday for a wedding with 29 others and just one with no passport!!
    anyone got any ideas or suggestions or numbers or emails i can call!!

Viewing 2 posts - 1 through 2 (of 2 total)