[tome1]

@lleach I was in the same boat, documents were signed for on the 13th April and the system only updated today to say received. On the phone they stated it’s a 2-3 week backlog at the moment and would only look in to it after 3 weeks.

Hopefully you can fast track as you travel so soon.

• This reply was modified 2 years ago by tome1.

[tome1]

We submitted my sons first passport application on the 8th April.
Documents signed for at Bootle on the 13th April but they still haven’t been acknowledged. Multiple calls and promises for call backs haven’t materialised and now being told the 10 weeks starts from when they upload the documents rather than when they’re received so the count down hasn’t even begun.
I’m not sure how to progress other than relying on a ‘potential’ fast track closer to out holiday.

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