[Willym73]

I don’t know if registering a complaint with HMPO, getting my MP involved (who contacted the Home Office) or just being a complete pain on twitter and the phone helped at all ? 😉

[Willym73]

Application for Child-Adult Renewal.

Just awaiting confirmation of Printing and sending.

Application approved 1:48pm on 9 July 2020
Documents received 9:37am on 9 July 2020
Application received 7:27pm on 25 June 2020
Application submitted 7:26pm on 25 June 2020

[Willym73]

Complained over the phone on Monday, I tried numerous times to get through saying “renewal” but kept getting put on call back. So the final time I said complaint and got through. I’ve been emailing MP since last week and had email confirming passing onto Home office on Monday. But that was for the Peterborough and Durham ones as my Glasgow only took 5 working days. They actually rcieved my Glasgow one on the Tuesday, Scanned on the Thursday and I recieved it Monday. !

[Willym73]

Child to Adult renewal so far…

Application approved 2:10pm on 8 July 2020
Documents received11:34am on 8 July 2020
Application received1:09pm on 26 June 2020
Application submitted1:08pm on 26 June 2020

[Willym73]

Just had this update on the Peterborough renewal. Don’t know if registering a complaint, using twitter or my MP contacting the Home office has helped this on since Monday.

The system is floored due to bad management. I was told Durham are very busy and Peterborough are too. I asked why they were going to different offices and was told to evenly distribute the volume. My complaint and subsequent letter to my MP was based on this information and why the management are not manipulating the system to distribute to offices that have spare capacity like Glasgow clearly has. ???? I guess I’ll never find out but something may have worked !

Application approved 2:10pm on 8 July 2020
Documents received11:34am on 8 July 2020
Application received1:09pm on 26 June 2020
Application submitted1:08pm on 26 June 2020

[Willym73]

Adult Renewal Recieved.

Glasgow

Passport delivered on 7 July 2020
Passport printed and sent 9:20am on 3 July 2020
Application approved 4:35pm on 2 July 2020
Documents received 12:29pm on 2 July 2020
Application received 2:54pm on 27 June 2020
Application submitted 2:53pm on 27 June 2020

BLUE

Still waiting on 2 Child to Adult Renewals

Peterborough
Application received 1:09pm on 26 June 2020
Application submitted 1:08pm on 26 June 2020

Durham
Application received 7:27pm on 25 June 2020
Application submitted 7:26pm on 25 June 2020

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