HM Passport Office location

Glasgow Passport Office

Glasgow HM Passport Office is Scotland’s regional appointment centre at 3 Northgate, 96 Milton Street, Cowcaddens (G4). It is used for booked Premium and Fast Track visits, not for unscheduled walk-ins.

Complete your application and secure an appointment on GOV.UK before you travel to Cowcaddens.

Passport Waiting Time is not affiliated with HM Passport Office. Official rules and bookings always come from GOV.UK.

Important

Passport Waiting Time is an independent information website and is not affiliated with His Majesty’s Passport Office or the UK Government. You must book through the official GOV.UK passport service before attending a passport office.

Do not send standard passport applications or supporting documents to these visitor addresses unless HM Passport Office has explicitly instructed you to do so.

Key information

Glasgow Passport Office address

Glasgow HM Passport Office

3 Northgate

96 Milton Street

Cowcaddens

Glasgow

G4 0BT

Opening hours

  • Monday to Friday, 8:15am to 5pm
  • Saturday: closed (not listed for public appointments)

Passport Adviceline

National HM Passport Office helpline (not a direct line to this building): 0300 222 0000

Monday to Friday, 8am to 8pm; weekends and UK bank holidays, 9am to 5:30pm

Details checked: 2026-08-05 against the official passport offices listing.

Appointment required

You must complete your application and book online before attending Glasgow Passport Office.

Book on GOV.UK (opens in a new tab)Get directions (opens Google Maps in a new tab)Passport Adviceline guidance

Do you need an appointment?

Yes. Glasgow Passport Office is an HM Passport Office customer service centre for booked visits. It is not a walk-in counter for standard applications. Finish your online application and choose a Premium collection time or Fast Track appointment before you travel.

Services available at Glasgow Passport Office

Urgent appointments are booked through the official GOV.UK service. Eligibility and fees can change — always confirm details when you apply.

  • One-day Premium

    • Only available for eligible adult passport renewals
    • Passport is normally ready to collect about four hours after the appointment
    • The earliest appointment is ordinarily two days after applying

  • One-week Fast Track

    • Can cover renewals, changes of details, lost or damaged passports and many child passports
    • Completed passport is normally delivered by courier about one week after the appointment
    • Cannot be used for a first adult passport

Appointments can currently be booked up to three weeks in advance and usually last up to about ten minutes. Check current GOV.UK urgent passport rules.

How to get there

Nearest station
Cowcaddens Subway; Glasgow Queen Street for national rail
Walking distance
A short walk from Cowcaddens Subway; about 15–20 minutes on foot from Queen Street depending on route
Public transport
Glasgow Subway (Cowcaddens) is the closest rapid transit stop. Buses serve Milton Street / Cowcaddens. Queen Street and Central stations connect to national rail.
Parking
City multi-storeys and surface car parks operate around Cowcaddens and the city centre. Check walking distance to Milton Street and current charges.
Accessibility
Contact the Passport Adviceline if you need accessibility support at the Northgate / Milton Street building.
Where to wait
Cowcaddens and city-centre cafés provide indoor waiting space. Aim to arrive shortly before your slot.
Entrance / building
The listed address is 3 Northgate, 96 Milton Street. Use the entrance stated in your appointment confirmation.
Saturday appointments
Official listed hours are Monday to Friday only for Glasgow.
  • Cowcaddens is north of the city centre — Milton Street is easy to mis-pin if you only search “Glasgow passport office”.
  • For Premium same-day collection, keep the rest of your day free for the return visit.

What to bring to your appointment

  • Your appointment confirmation (email or printed)
  • Your application reference beginning with PEX
  • Your existing passport, if you are renewing or replacing it
  • Any supporting documents listed in your confirmation
  • A compliant digital passport photo / photo code if required for your application
  • A payment card if a balance is still due
  • Arrive a little early — appointments usually last up to about ten minutes

Someone else may attend on the applicant’s behalf in certain circumstances, but additional documentation and identification are required. Follow your confirmation email and GOV.UK guidance.

Contact HM Passport Office

Use the national Passport Adviceline for questions about appointments and applications. This is not a direct telephone number for Glasgow Passport Office.

0300 222 0000

Textphone: 18001 0300 222 0000

Monday to Friday, 8am to 8pm; weekends and UK bank holidays, 9am to 5:30pm

Useful Passport Waiting Time links

Frequently asked questions

3 Northgate, 96 Milton Street, Cowcaddens, Glasgow, G4 0BT.

Yes. Book through the official urgent passport service before attending.

No public direct line is published for the office. Use the national Passport Adviceline on 0300 222 0000.

Other UK passport offices