Passport Strike Case Studies 161-170

Passport Strikes

Case Studies

Applicant 161

Type of Application:
Adult Passport Renewal

Passport Office:
Hemel Hempstead

Update:
10th April – Application Submitted
10th April – Ask Someone to Confirm Your Identity
10th April – Email Sent to Person Confirming Identity
11th April – Identity Details Received
11th April – Application Received
11th April – I sent my old passport, as requested, by special delivery to HEMEL HEMPSTEAD which arrived at the passport office on 12th April.

Update:
14th April – Documents Received (“We’ve received your old passport”)

Update:
5th May – APPLICATION APPROVED (Application was delayed because I had to find another person to countersign)

Update:
6th May – “Your new passport has been printed. Your new passport will be transferred to our delivery supplier in the next few days”

Applicant 162

Type of Application:
Child Renewal

Update:
Documents received 6:50am on 13 April 2023

Application received1:21pm on 8 April 2023

Identity details received1:21pm on 8 April 2023

Email sent to person confirming your identity11:57am on 8 April 2023

Email sent to person confirming your identity1:13pm on 7 April 2023

Ask someone to confirm your identity1:05pm on 7 April 2023

Application submitted1:05pm on 7 April 2023

Update:
14/4 – nothing yet – still quite soon though

Update:
Sat 22nd April – Application approved

Applicant 163

Type of Application:
First Child Passport

Update:
Documents received – 3:50pm on 11 April 2023
Application received – 9:58am on 28 March 2023
Identity details received – 9:57am on 28 March 2023
Email sent to person confirming your identity – 9:15am on 28 March 2023
Ask someone to confirm your identity – 8:35am on 28 March 2023
Application submitted – 8:35am on 28 March 2023

Applicant 164

Type of Application:
Adult Renewal (Overseas Application)

Passport Office:
Liverpool (Bootle)

Update:
Application submitted 19 March 2023
Application received 19 March 2023
Documents received 24 March 2023

Update:
Passport printed 2 May 2023 (pm)
Application approved 1 May 2023 (am)

It eventually arrived on 7th May. I have no idea if this would have happened had I not chased many times by phone and even gotten my MP to chase. Not really excusable for those of us who live abroad and travel for work. I had to cancel one trip and move another, leaving me out of pocket. But at least I don’t have to do this again for another 10 years!

Applicant 165

Type of Application:
1 Week Fast Track Service

Update:
Application in person: 11th April 3.45pm
Passport delivered: 13th April 9am

Applicant 166

Type of Application:
Child Renewal

Update:
5 April Application Submitted
5 April Application Received
5 April Identity Details Received and Confirmed
11 April Documents Received

Update:
18 April Request for someone else to confirm identity
18 April New confirmation of identity sent
18 April Application Approved

Update:
20 April Passport Received

So no stress at all to be honest, very straightforward and seemingly no real delay caused by the strike.

Applicant 167

Type of Application:
Adult Passport Renewal

Update:
Online passport application completed 1 Apr 23

Update:
Old Passport sent to the Passport Office – 4 Apr 23

Old passport received (signed for) by passport office

Applicant 168

Type of Application:
Adult Passport Renewal

Update:
Application completed online.
Old passport sent off using next day tracked service.

Update:
17th April 2023 – text message confirming old passport had been received.

Update:
18th April – passport has been approved and is being printed.
19th April – passport has been printed and is ready to be dispatched.

Update:
20th of April – new passport arrived today – 7 days after submitting application

Applicant 169

Type of Application:
1 Week Fast Track Service

Update:
Booked fast track appointment in London on 11/4 for 12/4.
Attended appointment on 12/4. Informed passport will be with us within 7 days.

Update:
Fast track appointment made on 11/4 for 12/4.
Attended appointment on 12/4. Informed passport will be delivered within 7 days.

Update:
14/4 – text received stating “you should receive your passport within a few working days”

Update:
17/4: 7am text received informing that passport will be delivered today via TNT
17/4: 12.45pm passport delivered.

6 day turn around.

Applicant 170

Type of Application:
Adult Passport Renewal

Update:
Documents received 8:56pm on 12 April 2023
Documents sent 9.15am on 11 April 2023
Application received 8:27am on 11 April 2023
Application submitted 8:26am on 11 April 2023