Adeline123

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  • in reply to: New Passport Upgrade Service! #19540
    Adeline123
    Participant

    Hi everyone. How long did it take you to receive a response from the upgrade team?
    I finally managed to request an upgrade from Liverpool on Saturday after speaking to the helpline.
    Tried to chase on the phone but must have caught an intern on his first day who seemed clueless on the process!

    in reply to: Liverpool #19356
    Adeline123
    Participant

    @Lisamarie
    I’ve been told the same thing, all they offered me is to send a letter (!) to the passport office and ask for my foreign passport to be returned; but without knowing if the documents have been checked so that could reset the clock?!
    so essentially even after being naturalised we are still second class citizens…

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