nonum

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  • in reply to: New Passport Upgrade Service! #18568
    nonum
    Participant

    Somethings is happening at last…

    Phone call this morning to say 2 passports are being looked at now and should be printed today and sent out Yay!!!! (Travel next Thursday). Was advised other passport at different office so need to try and contact them. called the main line straight after and got attempted to be put through, then told they too busy at moment so call back at 12:00. 10 mins later got confirmation emails that the two passports have been approved and awaiting delivery.

    So 1 week left till travel, should get 2/3 next 2 days. Just the last one to keep chasing now so fingers crossed!!!

    in reply to: Documents received date HMPO moved goalposts #18479
    nonum
    Participant

    Hi, what number did you ring to get a callback from the progress team?

    in reply to: New Passport Upgrade Service! #18451
    nonum
    Participant

    So do they check if travel was booked prior to applying? I have t heard of that check before?? How do you prove that? Do they want to see confirmation emails?

    in reply to: New Passport Upgrade Service! #18434
    nonum
    Participant

    @passportplease22

    Thanks for that update, at least good to hear how they handle the queue.

    Guess for me then I gotta wait and hope I hear something back before next week, else go there on Wednesday as will be after 10 weeks and within 48hrs.

    Can anyone confirm – all applications and docs have been in and sent – does my wife need to come for hers or can I just go for all 3 passports? And just take travel evidence?

    Thanks

    in reply to: New Passport Upgrade Service! #18413
    nonum
    Participant

    Thanks ka8888, hope you get yours sorted too!!

    My applications will pass 10 weeks next Tuesday and not getting any updates whatsoever is torturous!!!

    I don’t know if I should just drive up this Saturday, with less than a week to go by then and hope they upgrade, or if it will just be a wasted day and have to go again 48hrs before!!

    My applications are in Durham and Belfast but closest to me is Liverpool approx 70 mins away.

    in reply to: New Passport Upgrade Service! #18407
    nonum
    Participant

    Can anyone please confirm…

    I’m travelling in 10 days now. Waiting on 3 renewals (wife and 2 kids) and sent to 2 different offices. Emails sent to upgrade teams but no response back on either yet.

    How long before you get some/ any confirmation back from email?
    Is there a different number than main one to call to chase?
    Reading here Seems I have to wait till 48hrs before to go to office, can I go on my own for kids and wife? Or do any need come with me?

    Thanks

    in reply to: New Passport Upgrade Service! #18032
    nonum
    Participant

    Can anyone confirm, do the passport office count 10 weeks from submitting application? Or from when they change status to documents received as the web page seems to say for upgrade options? Our tracked and signed showed signed for 2 days after delivery, but received status wasn’t for approx 10 days. Status has been set to being processed but gone back to doves received now. I’m waiting on 3 passport renewals. We applied 11 weeks before travel, but docs received date takes me only to 9 weeks till travel.

Viewing 7 posts - 1 through 7 (of 7 total)