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How long did everyone have to wait for their callback from the upgrade team to take payment? Spoke to the upgrade team on Friday who said I would get a call back to take payment but had nothing since then. I fly a week tomorrow. Also, anyone not had the call back at all? What was the next step for you? Turn up at the passport office?
My worst fear is they print the passport and we miss our flights while it is in transit. Thanks, and good luck everyone.
Can I turn up to Liverpool/bootle office with a passport renewal application 48hrs before travel? Seemingly our daughter’s application has been withdrawn as they haven’t scanned documents we’ve sent. The application is still live on the .gov website but if it’s withdrawn the only hope I have now is turning up with the application 48hrs before we fly. Can someone please let me know if this is even an option as I’m losing my mind with stress. Cheers
Wonder if anyone can give me some reassurance/let me know if we’re totally screwed.
We filled in an online application for my daughter’s child passport renewal 11th May, old passport sent, countersigned etc etc. on the 21st May my wife received an email asking to provide a copy of her passport as some of the details didn’t match with the application. She’s completely missed this email until Saturday, and the gov application page doesn’t make it clear that additional information was required. We’ve obviously now sent off a copy of wife’s passport but lady on the phone today told me there may be a 3 week processing time for that!
It looks like it’s the Liverpool office handling our documents so hopefully that’s a good sign…
So, our options seem to be either wait until Thursday to phone and get the 2 week premium upgrade thingy (flying on the 21st) and hope that it can get sorted in time, or not get the passport. Is the 48hr turn up at passport office still an option for us if the worst comes to the worst or are we screwed?
Thanks
