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Hi, I just picked mine up, got the call at about 11 this morning and I fly at 12 tomorrow. Very close to the mark but they seem to be getting them done
Hi All,
For everyone stressed! I got my call back just now and they are printing it at my local office for pickup at 3pm – need to be at the airport in less than 24 hours. For anyone panicking, there is still hope!
Good luck to everyone!
I have put urgent multiple times to Liverpool no response, complete nightmare – Thanks for your help, I have just sent an email to all the offices labelled URGENT hope someone takes pity.
Just got hung up on after two hours of being on hold, fly tomorrow at noon and no callback – submitted my email two weeks before as told and sent multiple since with all my correct details. No idea what to do at this stage
First sent off my details two weeks ago and a few times since also with the flying tomorrow in the title still no reply🤦🏼♀️ such a nightmare
Hi All,
Due to fly out at noon tomorrow and still not got the call back for upgrade from the Liverpool office… Anyone else in a similar situation? Thanks
Is anyone not receiving automatic replies to their emails from liverpool? I was told to send another and haven’t received one for it – worried it hasn’t been received!
I spoke with someone from the liverpool office on the phone just now and they said security will turn people away without appointments. Has anyone visited the Liverpool office recently and been seen in relation to the upgrade service?
Hi,
I am flying on Friday and have not received my call back about my upgrade. It is with the liverpool office and I saw another user with them flying Friday got a call yesterday. Is anyone here in a similar position? Have people flying friday with liverpool got theirs? Also, is it worth going in in person? Very expensive train not sure what to do.
Thanks!
