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@vikkilee22 I am travelling next Saturday and got a call yesterday to pick up today. So now relieved I can go on holiday!!!!Thank God !
@danw5353 did you email the upgrade team with your proof of flight (airline confirmation) ? That’s what apparently you have to do to hopefully get a call back! but dont expect an email back from them!
Good Morning!!! anyone that’s traveling soon has heard anything from upgrade team? I am going in 10 days and still nothing. Calling is a waste of time as they keep telling me I just have to wait for the upgrade team call
Thanks for that, I was using option 3 and 2 , will try it later as now at work and waiting for a webchat advisor for ages! 🙁 Also waiting for the upgrade team to call at some point before my holiday!
How did you get through this morning! I tried calling at 8 am and it just said they had a high call volume and to try again later and they hang up, didn’t even get the option to wait!
@Lleach That great news!!! Happy that your passport troubles are finished and you can go on your holiday!
I am still waiting for a call. Enjoy the holidays!This was my daughters renewal if it helps as we applied in March as well. Saying that, my renewal was submitted the same time and still processing!!!!!!! 🙁
Passport printed 10:10am on 2 May 2022
Application approved 3:25pm on 28 April 2022
Application being processed 2:44pm on 24 March 2022
Documents received 12:46pm on 24 March 2022
Use paper form to confirm identity 3:38pm on 1 March 2022
Ask someone to confirm your identity 10:50am on 1 March 2022
Application submitted 10:50am on 1 March 2022@france22 Thank you for your advise, I have now emailed the MP. Hoping to hear an answer soon. Are you traveling soon as well?
@Lleach thanks for the info ! I have now sent the email as less than 2 weeks from travelling . Hope I get a call soon ! Let’s us know how it goes on Monday 🙂
@Lleach thats brilliant news! There is hope for me then! just a question which number they call you from? that way I can look out for that one and not answer the spam calls! Did you have to pay extra for that? Happy that you will be able to go on your holiday
@fcarabetti. My son got his supporting documents exactly one month after getting his passport. We also paid for secure delivery, you get an email from Royal mail 2 days before it gets delivered saying that they have your HMPO package and you can track it.
Hope this helps!@Lleach. when are you flying? I’ve heard they contact people closest to the time they are flying first. That’s why I was curious if it worked for anyone in here! Let us know if you hear anything back please 🙂
@france22. Thank you for that, I will email by the end of the week when it will be 14 days before I travel and hope it works! as I already had to cancel the holiday in April, cant afford to do that again! Thanks
