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And I received a call back twice and was twice told to wait for a form to be sent in the post to convert the application to an adult renewal. So it’s very inconsistent. I asked if I could pay online and the said no – must wait for post!!!! So ridiculous. Why can’t they have one policy and stick with it?!
I’ve been called back twice and on both occasions they’ve told me to wait for a letter asking me to pay the difference for an adult passport. They insist that letter will be send in the post and that they can’t send the letter out themselves and it must wait for an examiner to send the letter out. Meanwhile it’s getting ever closer to 8th July. And they tell me there’s nothing I can do to hurry it along other than phone them again if I don’t get a letter in the post. Sometimes they approve a child renewal even once the child has turned 16 but there is no consistency in their approach and it’s luck of the draw. That’s all I know right now. Let me know you find out anything useful yourself.
That’s amazing news swm1982. Thanks for reporting back I really appreciate it. That really does give me hope. I had a web chat this morning they were absolutely useless, just parroting what is already available on the website. Do you think it depends on who you get? I asked why the application was in processing and what I could do. What are the magic words you used that elicited actual progress?
That’s amazing news swm1982. Thanks for reporting back I really appreciate it. That really does give me hope. I had a web chat this morning they were absolutely useless, just parroting what is already available on the website. Do you think it depends on who you get? I asked why the application was in processing and what I could do. What are the magic words you used that elicited actual progress?
This is what I’m confused about. Some people are saying you can’t do anything until the 10 weeks has passed but others are saying you can do something if it’s two weeks before your flight. If your flight is within those 10 weeks is that okay? On top of that, there’s confusion about when the 10 weeks start. Some say it’s from the date of lodging the application, others from documents received, yet others from documents processing. Which of all those it is? The government website is not clear on this at all.
Has anyone had a short wait between ‘application being processed’ and ‘application approved’? This thread has pushed me close to the edge with worry.
Application being processed 2:56pm on 19 May 2022
Documents received 5:07pm on 12 May 2022
Application received 8:50pm on 28 April 2022
Application submitted 8:50pm on 28 April 2022
