Hemel Hempstead

[kay123]

Passport printed 3:40pm on 11 May 2022
Application approved 2:21pm on 10 May 2022
Identity details received 11:39am on 10 May 2022
Email sent to person confirming your identity 11:30am on 10 May 2022
Ask someone to confirm your identity 11:17am on 10 May 2022
Documents received 3:02pm on 6 May 2022
Application received 12:22pm on 23 April 2022
Identity details received 12:22pm on 23 April 2022
Email sent to person confirming your identity 12:08pm on 23 April 2022
Ask someone to confirm your identity 11:31am on 23 April 2022
Application submitted 11:31am on 23 April 2022
Mine is arriving today 🤞

[sharonlynn]

Hi all
Does anyone have a contact number for Hemel Hempstead passport office please ? This would be really helpful 🙂

[kay123]

You won’t get a direct number but I phoned this number took hour and half get through but was very helpful 0300 123 1973

[JVIN]

Hi all,

so finally got the paspport. below is the timeline.

Passport printed 4:41pm on 6 May 2022
Application approved 6:31pm on 5 May 2022
Documents received 5:38pm on 3 May 2022
Application received 9:09am on 20 April 2022
Application submitted 9:08am on 20 April 2022

[sharonlynn]

Hi Kay123

Thank you so much for the number 🙂 Much appreciated

[moosehand]

New passport sent for due to damage on the photo page, it was only 2 years old but handling staff at Gatwick were heavy handed- could not risk being refused entry anywhere
Submitted 15/4 not signed as received until 1/5/22, this page not moved since. Not major concerned as if the 10 weeks is correct it should be here for our flights in July. This must be like range anxiety for people with electric cars

[France22]

I’m same, damage to passport. Submitted 14 April, old passport received 29 April. Finally through to progress team today to be told Damage is a different queue and awaiting examiner. I go in 3 weeks

[CAMcC]

Old passport posted on 19th April for a child renewal and still not showing as received. Unfortunately didn’t track it on sending. Called into Belfast PO office today and had several phonecards to customer service but they cannot tell if it has been received and that it is a waiting game. Nearly 4 weeks. Looks like we have to cancel.our holiday this week as we are not sure if we will get our passport on time and stand to lose all our money if we don’t decide to cancel it this week. DONT KNOW WHAT ELSE WE CAN DO. So stressfu!! What a nightmare!

[kay123]

Have you tried to call them 0300 123 1973 they where helpful for me, looking at the group on Facebook alot of people are waiting on documents to be scanned on

[CAMcC]

Hi yes we have spoken to them a number of times but are no further on. Just a waiting game until documents are scanned on. I think 3 weeks + is a bit long so worried incase they are lost! In limbo until they turn up. In meantime going to have to cancel our holiday… heartbreaking!! Better communication from HMPO would help!

[amanda_miley1]

Adult renewal
Passport application submitted 24 April 2022
Old passport sent 25 April 2022 special delivery
Confirmation old passport received 9 May 2022
Confirmation of approval 11 May 2022
Confirmation printed 12 May 2022
Arrived 16 May 2022

Total time: 3 weeks

Very easy process, forum was helpful in reading about the delay between sending docs and confirmation on portal so I didn’t need to worry or call to voice concerns about old passport not having reached passport office.. one very happy traveller 😃

[jlut]

Adult renewal

Application history
Status Date
Passport printed 11:05am on 17 May 2022
Application approved 12:00pm on 14 May 2022
Documents received 3:07pm on 11 May 2022
Old passport delivered 29 April 2022
Application received 2:15pm on 26 April 2022
Application submitted 2:15pm on 26 April 2022

Super quick, just less than two weeks between old passport being signed for and the application updating

[az1985]

1st Child Passport Timeline below:

Passport printed 11:56am on 18 May 2022
Application approved 7:17pm on 16 May 2022
New photo received 1:45pm on 16 May 2022
Photo rejected 12:27pm on 16 May 2022
Documents received 12:56pm on 27 April 2022
Application received 6:17pm on 18 April 2022
Identity details received 6:16pm on 18 April 2022
Email sent to person confirming your identity 5:01pm on 18 April 2022
Ask someone to confirm your identity 1:36pm on 17 April 2022
Application submitted 1:36pm on 17 April 2022

[travelgirl]

For Adult renewal- application made on line 5thMay. Old passport sent Special Delivery 5thMay. PO Track and Trace never updated beyond sorting office. Email and text received 18th May to say Old Passport received.

[schpilkers]

Any progress? I’m renewing my daughter’s passport and it’s in Hemel Hempstead too.

[Author]

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