Durham

Viewing 15 posts - 301 through 315 (of 765 total)
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  • #5814
    lianne888
    Participant

    The number I call now is 0300 123 1973 as they put you on hold rather than hang up and tell you it’s too busy

    #5815
    userleft
    Spectator

    Hi Lianne,

    Thank you very much, We will call that number tomorrow.

    #5816
    teddypicker900
    Participant

    Thanks for that number I will call them tomorrow on I am in doc received so hopefully by 24 October or so I will hear some news I love this forum

    #5819
    userleft
    Spectator

    What’s been the average time from ‘old passport received’ stage?

    #5823
    SirAllan
    Participant

    What date did you go into Doc received? We have been like that since 5 October…

    #5838
    userleft
    Spectator

    Hi,
    My sons renewal

    Application Submitted- 25th September
    Application Received- 25th September
    Doc received- 2nd October

    #5881
    Dee533
    Participant

    Hello,

    We travel on the 1st November and are currently waiting for my husbands renewal to come back. This is the stage we are currently at…

    Documents received 3:21pm on 28 September 2021
    Application received 11:37am on 18 September 2021
    Application submitted 11:36am on 18 September 2021

    From looking at everyone’s timelines, we are hoping it will be back within the next week. He has called and asked if the travel date can be put onto the notes, but the woman on the phone said that she can’t do that and wouldn’t make a difference 🤦🏼‍♀️ We didn’t realise that the wait time is up to 10 weeks as when we googled passport renewal, it just took us straight to the renewal page and didn’t state any wait times 🤦🏼‍♀️

    His boss’ wives passport came back the day they were travelling (Friday 15th October) but luckily they were travelling a bit later on in the day where as we are travelling at 6am on the 1st 😬 I feel like this is cutting it a bit fine… Fingers crossed it’s back on time 🤞🏼

    #5882
    Scarlet66
    Participant

    Hi, I have applied for 2 x child passport renewals from France. We travel on Sun 24th 🙈 the application are still processing. After endless hours waiting in a phone queue, requests for callbacks which haven’t happened, I finally had a twitter reply to tell me that they can’t provide any other information 😭
    Application being processed: 4:25pm on 29 September 2021
    Documents received: 28 September 2021
    Application received: 23 September 2021
    Identity details received: 23 September 2021
    Email sent to person confirming your identity: 23 September 2021
    Ask someone to confirm your identity: 23 September 2021
    Application submitted: on 23 September 2021

    #5883
    Caroline2000
    Participant

    Scarlett66….I think you might be cutting it very fine……it has been around 21 days from docs received…..then you have to get them sent out which takes a couple of days….sorry….definitely call the number people put on here….before it gets deleted! Definitely helps…good luck

    #5885
    Dee533
    Participant

    UPDATE

    Passport has been approved and is being printed within the last few minutes! No in between stage of ‘being processed’ 🎉🎉🎉

    #5887
    lianne888
    Participant

    That’s brilliant news, you are giving me hope we will get ours in time 🤞

    #5889
    Scarlet66
    Participant

    That’s great news ☺️

    #5891
    Scarlet66
    Participant

    THanks Caroline2000
    Unfortunately the number seems to have been deleted. Would anyone be kind enough to repost it, please.
    Yes, I know I have cut it fine. I work in ITU over here, and was waiting to see how the Covid situation would be before rebooking our previously cancelled(by Easyjet flights) We’ve had so many cancelled flights and haven’t been able to get back for so long. The annoying thing is that passports were still in date, but not enough time left with regards to post Brexit travelling 😕

    #5892
    Dee533
    Participant

    These are the numbers my husband used and was put straight on hold without the automated messages..

    01633 285422 / 0300 123 1973

    #5898
    Jrt91
    Participant

    Other half’s passport has just been printed and due to be sent today. Application Summited 18 SEP and documents received 28 SEP. Around 20 days which someone has said on here before. Did call numerous times however and yesterday someone put a note on her file to say when her departure date was. Not sure if coincidence or did actually help that no more than 24 hours later has been approved and posted.

    Number used to speak to someone was 01633 285422. Maybe around 20 minute wait.

Viewing 15 posts - 301 through 315 (of 765 total)
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