Hemel Hempstead

Does anyone have a direct number for the Hemel office?

Hi I also have concerns with this office. No response yet after applying and sending old passport by registered signed for delivery. It's still relatively early as passport only collected at 05.40 on 3rd March. But from the Wolverhampton Delivery Office. Does Royal mail not deliver direct to the correct passport Office? I've read about the non geographic Postcodes for these but just seems ridiculous.

Hi, it took them until 11th march to show that they had recieved my passport on the website even though it was delivered on 28th feb. Hope that helps :)

Thanks, they've now (yesterday afternoon) updated to say the old passport had been received. So 12 days from Riyal Mail signed for till passport office acknowledging receipt Hopefully it will be processed quickly now.

Hi, my application has just been approved 5 days after the documents were received!

Excellent, it looks like they're working through quite well and with our times being the same from delivery of passports to acknowledging receipt hopefully mine will be approved by early next week too.

Application historyStatusDate Passport printed and sent10:07am on 4 March 2022 Application approved12:24am on 3 March 2022 Documents received6:53pm on 2 March 2022 Application received4:55pm on 16 February 2022 Application submitted4:55pm on 16 February 2022 My waiting adult renewal, royalmail confirmed passport office recieved my doc 18th Feb. New passport now in hand. Waiting for daughters renewal but that was sent to belfast

Have you only just received your passport 12 days after it was printed and sent?

Passport approved tonight at 18.49, I'll post full time line once received

Hi Darren, I have one sitting as printed and sent on the 16th March, still no update on TNT. Worth noting that the passport office have changed the update abates to now just saying printed. I had one printed on the 14th at Bootle, finally tracked at 5pm 18th and was able to arrange delivery for today. Awaiting that one turning up. Hoping the one from Hemple takes the same timeline.

Hi Kelso, so 5 days to receive the one from Bootle, hopefully the other won't be too much longer. Interesting they're not putting 'printed and sent' anymore. That may be due to a lot of complaints around the time the couriers ate taking and lack of updates / tracking etc. Obviously I'm just guessing as to that reason but there are a lot of people saying they're not getting tracking info nor any updates once it is set as sent.

Got mine on 7th, realised I'd copied and pasted all of my previous post DOH!

Hi, Just recieved my passport today; therefore my application timeline is: Passport Received - 21 March 2022 Passport printed 4:24pm on 17 March 2022 Application approved 1:33am on 16 March 2022 Documents received 2:47pm on 11 March 2022 Application received 3:47pm on 16 February 2022 Application submitted 3:46pm on 16 February 2022

Still awaiting tracking for my passport printed on 16th. Becoming increasingly frustrating.

Hi Kelso, I'm still waiting for mine to be printed. Approved at 6.49pm 17th so tonight will be 6 calendar days since approval. Hopefully it will be printed today but concerning it's taking ages for tracking info as well.

Darren & Kelso - Have either of you received tracking info yet and is yours printed Kelso? Just trying to gauge how worried I should be that I cant track yet but I fly a week tomorrow.... I received the printed email at 4am on 22nd. Was hoping it wouldn't be much longer!

Hi Rush 0686 & Kelso / everyone else, I've just received notification this morning. Passport printed at 10.19 24th March. Therefore 7 calendar days since approved. Looks like I'll be having a further wait for TNT / tracking info. Hopefully you all get yours through in time.

Hi All, passport arrived this morning with zero comms from TNT and no update from HMPO to say it had been sent. Full timeline: Passport Received approx 11am 25th March Passport printed 10:19am on 24 March 2022 Application approved 6:49pm on 17 March 2022 Documents received 1:37pm on 15 March 2022 Application received 7:31pm on 1 March 2022 Application submitted7:31pm on 1 March 2022 Hopefully this helps and anyone waiting hopefully you'll get your passports soon.

Hi All just read an interesting post on the Liverpool office. It turns out you don't need a tracking ref from TNT you can use your application ref. I didn't bother clicking on the Tracking link Sent by HMPO due to the wording in the email and text as it says TNT will provide tracking details. Your new passport has been printed, and will be transferred to our delivery supplier in the next few days. In most cases it will be delivered by TNT delivery services. When it's ready for delivery, they will contact you with a tracking reference. Find out more including if you need to be at home when TNT deliver: https://www.tnt.com/campaign/en_gb/hmpo.html

To track your item, please enter your postcode: Postcode * help Now enter either your Application reference or TNT reference number to make sure we find the correct item: TNT reference number help Application reference help

Submitted application to Hemel Hempstead office on March 10th, passport was delivered and signed for using the Royal Mail service but was not marked as received on government website until March 23rd. Starting to stress a little at the delays, has anyone experienced something similar?

Final update from me as I now have passport in hand! This forum has been very helpful! Worth noting that I never received anything from TNT with regards to tracking and was just checking the site myself with the PEX code. Passport Received in hand – 3pm Monday 28th March 2022 Passport Tracking on TNT – Thursday 24th March 2022 Passport printed 4:52am on 22 March 2022 Application approved 1:14pm on 17 March 2022 Documents received 6:29am on 15 March 2022 Documents signed for (Royal Mail) 2nd March 2022 Application received 4:23pm on 28 February 2022 Identity details received 4:23pm on 28 February 2022 Email sent to person confirming your identity 9:18am on 23 February 2022 Ask someone to confirm your identity 8:57am on 23 February 2022 Application submitted 8:57am on 23 February 2022

Hi all, I sent my old passport to the following address via recorded delivery but the delivery is still showing out for delivery since Monday and nothing has updated on the passport tracking, also when googling the address it doesn't seem to bring much up, is this the same address others have sent their old passport to? HM Passport Office UK-DAP Three Cherry Trees Lane Hemel Hempstead HP2 7HQ Cheers

Hi Johnmc I sent mine to the same address as you recorded tracked first class on saturday and it is still showing on royal mail as at the delivery office. However, i just got a text this morning from HM passport office stating it has been received. Thanks

Thanks Melaanie, yeah I got a text this morning too saying it was at the passport office so I can stop stressing now, royal mail still shows as out for delivery so guess its an issue with the tracking info. I sent my children's yesterday and royal mail has updated today as delivered but they both went to a different address again so might just be a thing with royal mail and the hemel Hempstead office.