Hi, How Can We Help You?

robato

Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • in reply to: When do you get supporting documents back? #2988
    robato
    Participant

    Just got our old+foreign passport back (30th Sept). Just over 2 weeks after receiving our new UK passport.

    in reply to: When do you get supporting documents back? #2942
    robato
    Participant

    Still waiting for my documents to be returned but got a reply from HMPO:

    In response to the latest corona virus measures relating to social distancing and necessary travel, HM Passport Office has reduced its staffing levels to ensure that these measures are followed.

    As a result of this, HMPO is currently focused on getting new applications on to the system and have de-prioritised the return of supporting documents. However, HMPO is aiming to have any outstanding supporting documents returned in the next 2/3 weeks

    in reply to: Applications whilst locked down #2874
    robato
    Participant

    TNT tracking using the passport application number (exclude PEX and spaces):
    https://delivery.tnt.com/tracking

    Scans:
    10/09/2020 21:22:16 – Hub Unitised
    14/09/2020 06:28:13 – Driver Collection
    14/09/2020 12:24:39 – Driver Delivery

    Still waiting for supporting documents.

    in reply to: Applications whilst locked down #2843
    robato
    Participant

    Child renewal from UK, no urgent need for travel, just it was expiring soon. TNT tracking shows expected delivery by 14 Sept, so 2 weeks from submitting online. Will update if any delays:

    Passport printed and sent 3:55pm on 10 September 2020
    Application approved 8:40pm on 9 September 2020
    Application being processed 12:29pm on 8 September 2020
    Documents received 8:25pm on 3 September 2020
    Application received 6:12pm on 31 August 2020
    Identity details received 6:12pm on 31 August 2020
    Email sent to person confirming your identity 5:15pm on 31 August 2020
    Ask someone to confirm your identity 5:10pm on 31 August 2020
    Application submitted 5:10pm on 31 August 2020

    • This reply was modified 1 month, 1 week ago by robato. Reason: Formatting
    in reply to: When do you get supporting documents back? #2842
    robato
    Participant

    I paid the £5 for secure return of documents but I’m still waiting for the new passports to arrive. Hoping everything will be here next week. Will update when I get it. 2 weeks sounds a bit slow but hard to say with COVID.

Viewing 5 posts - 1 through 5 (of 5 total)