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Susie1967
ParticipantThere is a fb page called Passport Chaos 2022 that you might all find helpful. I joined yesterday and there is a lot of support and helpful advice on there. I have been in Processing since 21 March – despite phone calls and web chats, still no movement 🙄
Susie1967
ParticipantMy passport was still valid, just lost.
Susie1967
ParticipantThanks so much Max for the number for the Newport office. 1 hour and 16 minutes later, and I’ve spoken to 2 different people and provided them with my lost passport reference number. Now I guess it’s just a matter of keeping my fingers crossed 🤞
Susie1967
ParticipantThanks Max, trying now. Might be on hold for a while though 🙄
Susie1967
ParticipantMy passport application was submitted online on the 11th of March. I cancelled my lost passport at the same time and received confirmation that my old passport had been cancelled on the 25th of March. I was not told I needed to provide the reference number to the Passport Office. My application has been showing as ‘Processing’ since 21 March! I have tried ringing the passport office several times but just keep being told that there is nobody available to answer my call and then get cut off 😖 Does anyone have any advice? I’m flying on 28 May, and am beginning to get worried.
Susie1967
ParticipantHow do you know what office is dealing with your application? I submitted mine online on 11 March, and it is still showing as ‘Processing.’
Susie1967
ParticipantNow I’m worried! I applied for my passport on 11 March. I had also lost my old passport, so I cancelled it just before applying for a new passport. My passport application has been showing as processing since 21 March, and I received a message saying that my old passport was cancelled on the 25th of March. Do I have to advise the passport office of the cancellation reference? I have tried calling the passport office several times, but after sitting on hold for a while (being told there is only a 10 minute wait time), I then get told that there is nobody to take my call and get cut off! I’m flying to Italy on 28 May, and am beginning to get stressed as my application has been showing as ‘Processing’ for over a month 😖
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