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To Mikecul, I’ve been to Durham passport office this morning and had to show them proof of travel, they wanted to see the email confirming the flight details with the passenger list to show the names person on the passport was due to fly. Hope that helps!
Just an update, today was 48hrs before my flight on Saturday morning and having heard nothing from the Liverpool Upgrade Team, I travelled to Durham passport office this morning. Arrived about 7.15 and was about 10th in the queue. Got seen about 9.45 and by that time there were another 40 or so people behind me waiting to be seen so definitely worth arriving before 8.
The lady I saw was lovely but said because my application was with the Liverpool office and the upgrade request was already submitted, she could only email them to advise I’d attended today and she said they should call me today but basically I was at the mercy of Liverpool!
I left around 10am and drove home but then received a call from Liverpool at 2pm advising the passport was approved and I could collect it from Durham at 4pm.
Drove back and finally got my daughters passport at 5.15 today! Relief! It’s definitely worth travelling to your local office if your 48hrs from flying, I have no doubt that I wouldn’t have had any joy from the upgrade team without Durham contacting them. Good luck all!
Thanks for your reply, that’s really helpful! Her birth certificate has been showing as received since 20th April so fingers crossed!
Hi swm182, we are in the same boat. My daughters application changed to processing on the 11th after weeks of ‘documents received’. We are meant to fly on 11th June but that seems very unlikely now!
Hi, I sent my daughters first passport application documents away and they were received by the passport office on 6/4/22 and signed for but the page didn’t update to show they’d been received until 20/4/22. There’s been no update since, tracking page still just showing as ‘we’ve received your documents’.
Looks like it’s going to be a long slow process!
