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Still waiting for upgrade we are supposed to fly Sunday 1st makes no sense as told those flying first will be dealt with first but I have seen so many people getting up grades from Durham which is where our application is and the don’t fly till next week! So unfair!
No I have not heard anything, I have called twice today, they don’t seem to be able to tell me anything, apart they can see it sitting in the system doing nothing! Waiting I suppose to be looked at! Going to try calling again, as don’t want to block email system.
We are due to travel this Sunday, have not heard a thing and when I call they can’t tell me anything apart from it’s waiting to be looked at!
Waiting on Durham so a little far from London! Also told they just turn you away if you turn up! 🤷🏻♀️
No and due to fly Sunday 1st feeling so upset and stressed can’t believe this as other are getting upgrades for flights next week!
Still waiting for call from upgrade team in Durham, was told they are doing in date of travel order so as travelling on 1st May I may not hear till tThursday or Friday! Almost too close for comfort especially as will have to collect from our nearest passport office.
@coralp I so do hope they sort us out next week as we will not be able to move the dates and then goodness knows we stand to loose a lot of money! I am so glad 😀 it worked out for you, keep your fingers for us. We are due to fly 1st May so I hope they contact us soon.
Have you been advised to email the upgrade team where your passport is supposed to be being processed?
Try phoning again and ask to speak to the progress team. I think they work today but not sure if the upgrade team work weekends.
I am still waiting will keep fingers crossed for you and us.@urgentpassport0426 that’s great news, I am still waiting a call back from upgrade team keep your fingers crossed for me, was told call back would hopefully be today but I think office is now closed for the weekend! Flying 1St May hopefully 🙏 so hope I get a call on Monday, I can’t cope with all this stress, worry and lack of sleep!
So demoralised told yesterday upgrade team would call me back, no call! I waited till lunch time today and called again processing team said they would send a message to upgrade team and hopefully I would get a call back today, now 5pm so that’s unlikely till Monday at earliest as I was told the up grade team are not in at weekends. Supposed to be flying on 1st May. This whole process is sole destroying. I just want my life back as dare not leave the hose in case mobile can’t get a signal. Feel sick in my heart.
@coralp well done that’s amazing! When do you fly?
