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I have been processing since 22nd March from lost passports. I hope it is only 7/8 weeks as that will be my 7 weeks Tuesday!
mine is at Durham too, been processing since 16th March. I have been told nothing is holding mine up either. I have emailed my MP I have had enough of this! People are applying for passports after me and its getting approved within days and I am 6 weeks down the line and its still sitting ‘processing’
I got through to the live chat this morning, my passport isn’t even with an examiner yet. Been processing since 16th March! He couldn’t tell me anything, just wait and 2 weeks before holiday to phone and ask for upgrade. This is a disgrace!
Thanks Max, Hope you get yours sorted soon! keep me posted on here if and when you get any form of update! 🙂
no, just said they are still having delays and if I havent heard anything 2 weeks before my holiday to phone and I can pay for upgrade fast track, £142 each for me and my daughter! why the hell did i leave it so late to apply for it.. 🙁
I called last night and gave the processing team my lost reference number, its just a waiting game now. I go away 3rd June so I am feeling a bit more hopeful the passport will be here now. I will chase up again next week.
Thank you Max, I will try them when I finish work at 5. Dont think they will be able to do much as I dont have a lost passport ref number.
How long did it take to get the lost reference number? I just completed the form on line this morning.
did you report your old passport was lost? I never and from the call this morning, that’s what the delay is. I have now completed the cancel old passport as lost, online. Just waiting for a reference number to phone back with it and hopefully it will be sorted!
I tried to call them last night, 2 hours I waited then at 8pm it said office closed and cut me off. I have been sitting a processing stage for almost 6 weeks. I fly in 5 weeks and now full on stressed. I work full time and cant sit on the phone for hours on the hope they will answer, live chat isn’t working either. Is there any other number I can call, I have been trying 03001231973. I applied on the 16th March
I tried to call them last night, 2 hours I waited then at 8pm it said office closed and cut me off. I have been sitting a processing stage for almost 6 weeks. I fly in 5 weeks and now full on stressed. I work full time and cant sit on the phone for hours on the hope they will answer, live chat isn’t working either. Is there any other number I can call, I have been trying 03001231973
I applied for mine on the 16th March, lost passport so didn’t need to send anything away. Same day I got my identity confirmed. 22nd March, went into processing and been stuck there since. I have tried calling, difficult when working full time, so I called last night at 6pm and come 8pm still no answer the auto message was switched on saying ‘lines closed call back’ so frustrating! we fly in 6 weeks.
Application history
StatusDate
Application being processed 12:02pm on 23 March 2022
Identity details received 6:01pm on 16 March 2022
Email sent to person confirming your identity 11:29am on 16 March 2022
Ask someone to confirm your identity 11:28am on 16 March 2022
Application submitted 11:28am on 16 March 2022
