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Bella2308
Thats positive. Most people have to wait 2 weeks or more now. Mine was 15 days. Docs sent 14th AprilI hung on when was ” waiting for agent” chatted to agent. Feel more positive. Rosie gave advice just put name and click
@Rosie1973
Took your advice on webchat. Each time I imput name goes into waiting for agent, is it worth hanging in there or having another go? ThanksHi Hugh74
I’m similar timeline to you and go end May. Think you have to calculate cost of upgrades possibly £150 for both against cost of deposit. Think you have a good chance by July. News is saying if over 10 weeks free upgrades.Also email your MP. I did on Saturday and he got in touch with passport office this morning. Nothing achieved in my case but yours is different.
Holidayhopefully99
I’m sorry you’re going through this. I would ring again and insist nicely you go through to progress team. Bang on 8am. Option 8 then 3
I wouldn’t suggest fast track as you need a passport to attend.
Good luckWrightstar. Don’t lose hope at least you gave moved from received to processing. My damaged passport Has been in docs received since end April.
Try contacting your MP. I did on Saturday and he us looking into it this week. MPs have a have a new dept set up.
Keep positiveGenerally takes two weeks for docs received to show. You may be lucky and move to a approval within a few days if its a standard renewal
@Michael_G
Went on digital route. Google contact your MP and found free site that sent letter for me. Got a reply within the hour. Think if more MPs get involved will get PO to deal with older cases.
@timetraveller. Feel happier now seen your post. Mine also at PeterboroughS
I would call advice line 8am and insist you are put through to progress team for upgrade also email upgrade team with your details with urgent in title. People are not necessarily being charged for upgrade it seems especially if you have been waiting some time.
Also email your MP. I did yesterday and they are contacting passport for me. Good luck.PBC
Good luck. I would take your flight details and ID and be polite but firm. Could you not go to your nearest office?@Michael_G
We had a call back from progress team at 5pm no info for us but when we said got MP involved promised to flag it up.Emailed MP, got quick reply he is going to contact passport office. Feeling more hopeful now
